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Have questions? Here are some answers!

Here is a list of recent and more frequent questions we get asked.

Need more answers? Just reach out to us with the button below.

Contact Us
Typical turnaround time is 10 business days. Please call us as our schedule can allow for shorter production times.
The turnaround time begins when we have received 100% of the payment.
Yes, we offer rush order services for an additional fee. Please contact us for availability.
  1. Submit Artwork and Quantity Information: Provide us with your artwork and the quantity needed.
  2. Receive Quote and Mockup: We will email you a quote along with a mockup of your design.
  3. Review and Request Adjustments: If any changes are needed, let us know so we can make the necessary adjustments.
  4. Accept the Quote: Once you’re satisfied with the mockup, accept the quote.
  5. Invoice Creation: An invoice will be generated and sent to you for acceptance.
  6. Payment: After accepting the invoice, you can pay it directly or arrange for an alternative payment method.

We accommodate all order sizes. Contact us for the best garment decorating options for your order size and artwork.

Embroidery: Minimum order is 12 units.

  • Print in fewer locations with fewer colors.
  • Choose more economical garments instead of premium options.
  • Avoid printing on pigment-dyed shirts that require a bleed blocker ink.
  • Stick to white or light-colored shirts.

Yes, as long as the design is exactly the same on each item and is printed in the same location and size on all garments.

We check stock when quoting, but sometimes vendors run out of styles or colors. If this happens, we can offer substitute products or you can wait until the items are back in stock. Waiting for restocked items may affect turnaround time.

Email artwork to matt@press3.ink. If rework is needed, there will be a fee.

Accepted file formats: AI, EPS, PSD, PNG, and high-resolution JPEG.

Yes, we stand behind our products and will ensure you get what you want and expect. We accept returns for defective products. Custom orders are non-refundable unless there is a production error. Contact us immediately if there are any issues with your order.

No problem! We offer design services to turn your vision into a printable design for screen print, embroidery, or promotional products. We charge an hourly rate for design work.

Digital printing involves printing your design by heat press. It is ideal for detailed and multi-colored designs.

Yes, we offer discounts for bulk orders. Please contact us for more information.

We accept credit cards, PayPal, and bank transfers.

Yes, we offer shipping through out the United States and Canada through various carriers. Shipping costs will be included in your quote.

Yes, by appointment only.

Wash inside out in cold water and tumble dry low or air dry to maintain print quality.

We accept returns for defective products. Custom orders are non-refundable unless there is a production error. Contact us immediately if there are any issues.

Our business hours are 9-5 (in person by appointment only)